Booking Terms

• For scheduling purposes, SweatHB weeks run Monday - Sunday.
• A 12-hour cancellation notice is required to avoid being charged for the class you reserve. Regular session members will lose that session and monthly members will be charged a $15 fee to the credit card on file. If you cancel within 4 hours or do not show up it is considered a no show with a $20 no show fee charged to the credit card on file. You must have a valid credit card is not on file.
• All members must cancel themselves out of class from website or App. we do not accept cancelations via phone or email.
• all memberships on a auto-pay package members can place holds on their accounts with a $35 account hold fee per occurrence. All holds require a start and stop date. and must be longer than 2 weeks.
• An early termination fee of $200 will be charged to your credit card on file for termination of any auto pay contract prior to the contract end date. all membership cancelations must meet the full term to avoid fees all membership auto renew without a 30 day written notice 
• Instructors and classes are subject to change without notice.
• We ask that you wear a mask to and from the studio, and please do not enter studio until the prior class is empty. Please social distance inside the studio at all times. If you are unsure about cleaning protocol ask instructor. We use commercial grade germicide on all equipment after each class.
• To check class availability, use your account to login and access our live calendar, or email us at pilateshb@gmail.com
• Waitlist instructions.  If you are added from waitlist to class, you are automatically added to that class. we ask that you click yes to confirm. However if you do not you are still added unless you canceled out of the class. if you cancel out after the 12 hour Window all late fees above will apply.
• Not getting emails from SweatHB? Go to Profile and click on "my info” click “edit” scroll to the bottom and and click yes in the boxes for email marketing and text messages.. both of the options will help you be notified of scheduled classes, when you cancel a class confirmation of that. and when you have been added from the waitlist.
  
  

Groupon Instructions

• Create a account.
• Add a credit card for late cancel policy.
• Email voucher number to Pilateshb@gmail.com.

We will contact you when you can schedule classes. (714) 340-4595 if you have any questions.